Effective Date: May 3, 2022
Company Name: 1000158669 Ontario Inc.
Website: https://softlock.io
Contact Email: admin@softlock.io
Address: 84 Steeles Ave E, Thornhill, ON L3T 1A3, Canada

1. Introduction

At Softlock.io, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website or submitting your personal information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We only collect the following personal information through our contact form:

• Name

• Email Address

We do not use cookies or collect any other personal data beyond what is voluntarily provided.

3. How We Use Your Information

We use the information you provide solely for:

• Responding to inquiries or support requests

• Following up on business communications

• Improving our services and communication

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on:

• Consent – You voluntarily provide your information via the contact form.

• Legitimate Interests – To respond to your inquiries and communicate with you effectively.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access, correct, or delete your personal data

• Object to or restrict the processing of your data

• Withdraw your consent at any time

• File a complaint with your local data protection authority

To exercise these rights, please contact us at admin@softlock.io.

6. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

• Know what personal data we collect and how we use it

• Request deletion of your personal data

• Opt-out of the sale of personal data (we do not sell personal data)

To make a request, email admin@softlock.io with the subject “CCPA Request.”

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data at any time.

8. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or loss. However, no internet-based service is completely secure.

9. Third-Party Services

We do not use third-party trackers or analytics on our site. We may use secure email services to respond to your inquiries.

10. International Data Transfers

As a Canadian company, your data may be stored and processed in Canada. If you are located outside of Canada, your information will be transferred to and maintained in jurisdictions that may not have the same data protection laws.

11. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact:

1000158669 Ontario Inc.
84 Steeles Ave E, Thornhill, ON L3T 1A3, Canada
Email: admin@softlock.io